Course Descriptions

Use these course descriptions to determine which course is right for your needs and interests.

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Home > Schedules > Course Descriptions > SBS Small Business


Course Descriptions: SBS Small Business

SBS  Small Business

 
 

SBS200

 

Small Business Operations

2 credits 


In-depth analysis of and individual plan development for the “day-to-day” problems encountered in the operation of a small business. Includes the development of a business operations plan including finance, purchasing, production scheduling, maintenance, shipping/receiving, personnel management and insurance/risk management requirements.
 
 
 

SBS202

 

Small Business Bookkeeping and Tax Preparation

1 credit


Introduces accounting and record-keeping with emphasis on practical use of financial data for the successful management of a small business. Develops an understanding of the accounting cycle and preparation of financial statements. Includes section on tax consequences and preparation. Designed for the non-financially oriented owner/manager.
 
 
 

SBS203

 

Financing & Cash Management for Small Business

1 credit 


Planning for and meeting the financial needs of the small business including cash flow planning, identification of financial needs and sources, equity and debt financing, and preparation of loan packages. Participants complete a financial plan, with cost controls, sales revenue, expense allocation, and inventory cost.
 
 
 

SBS204

 

Small Business Marketing and Advertising

2 credits 


Introduction to strategies and methods including business image, target market analysis, and customer buying behavior profile. Analysis and selection of advertising/business promotion methods and timing. Design of an individual marketing and advertising/promotion plan.
 
 
 

SBS210

 

Tax Planning and Preparation

1 credit 


Explores the areas of tax planning and preparation essential to small business operation. Includes tax requirements and forms, special tax topics affecting business decisions, tax planning techniques, and common tax problems for the small business. Prerequisites: None.
 
 
 

SBS213

 

Hiring & Managing Employees

1 credit 


Methods and techniques for managing employees in a small business. Includes supervisor’s role, leadership styles, interpersonal communications, staff planning, employee work styles, techniques for handling problem employees, and employee motivation. Focuses on real life situations to enable the business owner to gain high performance from their employee team. Includes segment on hiring, new employee orientation, training, benefits, and developing future staffing needs assessment.
 
 
 

SBS214

 

Small Business Customer Relations

1 credit


Developing / improving customer relations for the small business. Planning /delivering quality customer service. Includes topics on attitude of employees, customer perceptions and motivations, handling customer dissatisfaction, and developing customer, supplier, vendor, and distributor loyalty.
 
 
 

SBS218

 

Establishing an Import/Export Business

1 credit 


Basic marketing and management techniques for exporting and importing. Includes researching viability of an import/export business, marketing an export or securing a product for import, and implementing the transaction.
 
 
 

SBS220

 

Internet Marketing for Small Business

2 credits


Focuses on “e-Commerce”-doing business on the Internet and planning a web site. Topics include: examples of successful marketing on the Internet; availability of Internet services; necessary hardware and software for marketing on the Internet; determining products/services appropriate for Internet marketing; budget constraints and on-going operations of the Internet site.
 
 

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